Privacy Policy

We're pretty straightforward about how we handle your info - let's break it down without the legal mumbo-jumbo

Look, we get it - privacy matters

Last updated: December 2024

After spending years designing spaces where people live and work, we've learned a thing or two about respecting boundaries. Your personal information deserves the same care we put into planning a building's layout. So here's the deal with how we collect, use, and protect your data when you interact with our studio.

What info we actually collect

When you reach out to us or submit a project inquiry, we'll need some basics - your name, email, phone number, and whatever details you wanna share about your project. Sometimes we'll ask about budget ranges and timelines too, 'cause honestly, it helps us figure out if we're a good fit for each other.

If you're browsing our site, we use standard cookies and analytics to see which projects get people excited. Nothing creepy though - just general patterns like "hey, lots of folks are checking out our sustainable design stuff lately."

How we use your information

Communication

We'll use your contact details to respond to inquiries, send project updates, and occasionally share news about our studio. You can opt out of the newsletter stuff anytime.

Project Development

Your project info helps us create proposals, develop designs, and manage the collaboration. We keep records of our work together for reference and portfolio purposes.

Site Improvement

Analytics data tells us what's working on our website and what needs tweaking. It's like getting feedback on a design draft.

Legal Stuff

Sometimes we're required to keep records for contracts, permits, and professional regulations. Standard business practice, nothing sketchy.

Who we share it with (spoiler: not many people)

We don't sell your data - that's just not our style. But we do work with some trusted partners:

  • Project consultants - engineers, contractors, and specialists who need info to work on your project
  • Service providers - our email platform, website host, and cloud storage (they're contractually obligated to keep things secure)
  • Legal requirements - if the law says we gotta share something, we will, but we'll let you know unless we're legally prevented from doing so

That's pretty much it. We're not in the business of broadcasting your details.

Your rights and choices

You've got control over your information. Here's what you can do:

Access your data - Ask us what info we've got about you, and we'll show you
Correct mistakes - If something's wrong, let us know and we'll fix it
Delete your info - Unless we need it for legal or contractual reasons, we can remove it
Opt out of marketing - Don't wanna hear from us? No hard feelings, just unsubscribe

How we protect your info

We use industry-standard security measures - encrypted connections, secure servers, password protection, the works. Our team's trained on privacy best practices, and we limit access to your data on a need-to-know basis.

That said, no system's 100% bulletproof. We do our best, but if something does happen, we'll let you know ASAP and work to fix it.

Cookies and tracking

Our website uses cookies to make things work better. Most are essential (like remembering you're logged in), but some help us understand how people use the site. You can adjust your browser settings to block cookies, though some features might not work as smoothly.

We use Google Analytics to see general traffic patterns. It's anonymized data - we can't identify individual visitors from it.

Portfolio and testimonials

If we've worked together and wanna feature your project on our site or in marketing materials, we'll always ask for permission first. You can say no, or request that we keep certain details private. Same goes for testimonials - we won't use your words without checking with you.

Changes to this policy

We might update this privacy policy occasionally as our practice evolves or laws change. We'll post any updates here and note the date at the top. If it's a major change, we'll shoot you an email if we've got your contact info.

Questions? Just ask

If anything here's unclear or you've got concerns about your privacy, don't hesitate to reach out. We're real people who actually read emails and answer phones.

studio@gildravenquintar.info

+1 (416) 555-0147

425 University Avenue, Suite 1200, Toronto, ON M5G 1T6

Quick Contact

Our Location

Gildraven Quintar Studio

425 University Avenue
Suite 1200
Toronto, ON M5G 1T6
Canada

Office Hours

Monday - Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Weekend By appointment